The Problem

Memorial University of Newfoundland faced challenges in understanding and engaging its student population effectively. The Student Life Administrators and Coordinators struggled with outdated processes that required significant manual effort, particularly in generating engagement reports. These reports, essential for understanding student participation and planning future programs, often took weeks to compile. Additionally, campus-wide communication and interconnectivity were hindered by the lack of a streamlined system for event and program management. The Student Life Teams also depended on old hardware technology to verify event attendance and data collection.

The Solution

Memorial partnered with Engage for a pilot program, a next-generation software infrastructure designed specifically for Canadian universities. Engage offers a robust suite of workflow tools tailored for student life teams, including:

• Event Management: Simplifies the planning, promotion, and execution of campus events.

• Program Management: Streamlines the organization and tracking of student programs.

• Analytics and Reporting: Provides administrators with real-time data and the ability to generate detailed engagement reports in seconds.

• Student Platform: Offers students a centralized hub to discover events, activities, and opportunities on campus.

This holistic solution replaced manual processes with automated workflows, giving administrators more time to focus on impactful initiatives while empowering students to connect more easily with their campus community.

The Result

Memorial University experienced transformative outcomes:

• Boosted Engagement: Campus-wide participation in events and programs significantly increased as students gained easier access to opportunities through Engage's platform.

• Improved Efficiency: Engagement reports that once took weeks to compile are now generated in seconds, saving countless hours for Student Life staff.

• Enhanced Communication: Centralized tools improved campus-wide communication and interconnectivity, fostering a more cohesive student experience.

• Streamlined Operations: The automation of event and program management allowed staff to focus on creating high-impact initiatives rather than administrative tasks.
  
  

Conclusion

Through its collaboration with Engage, Memorial University of Newfoundland has successfully addressed its challenges in student engagement and administrative efficiency.